E-commerce

Scaling revenue 4.2× in 12 months through integrated paid media

Multi-Category Online Retailer

Outcomes
4.2×

Revenue scale in 12 months

6.8×

Blended return on ad spend

74 days

Average customer payback period

+340%

Growth in active customer count

The Challenge

The retailer had grown to AED 18M in annual revenue through word-of-mouth and organic social. The founders wanted to scale to AED 75M within 12 months. They had no paid media track record, no attribution infrastructure, and limited internal marketing capability.

Strategic Approach

We designed a phased programme — starting with measurement infrastructure, moving to a carefully controlled paid media activation, and scaling budgets systematically as performance validated unit economics. We maintained a strict CAC payback discipline throughout.

Execution
  • 01

    GA4 and server-side tracking implementation

  • 02

    Google Performance Max and Meta Advantage+ activation

  • 03

    Dynamic product ads across 12,000 SKU catalogue

  • 04

    Category-level ROAS targets with automated budget allocation

  • 05

    Customer segmentation enabling lookalike expansion

  • 06

    Email and SMS retention programme limiting overall CAC payback to 90 days

Business Impact
The retailer closed the year at AED 76.3M — marginally exceeding the ambitious target. More importantly, the programme was built on unit economics that remained profitable throughout the scaling process. The business raised a Series A in the following quarter, citing the marketing performance data as a core part of the investor narrative.
Paid MediaAnalytics & MeasurementCRM & Lifecycle MarketingSEO

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